Responsible Gaming

Our Commitment to Responsible Gambling

At reimagining.ca, we believe that gambling should always be a form of entertainment — never a way to earn money, solve financial problems, or escape from everyday life. Online betting carries real financial risk, and the outcome of any wager is never guaranteed. The "house edge" means that, over time, gambling operators profit and most players lose. If you ever feel that gambling is no longer fun, or that it is affecting your finances, relationships, work, or mental health, we strongly encourage you to use the tools and support services described below. Your well-being matters more than any bet.

Age Verification

You must be of legal gambling age in your province or territory to participate in any form of online betting. In most Canadian provinces and territories, the legal age is 19; in Alberta, Manitoba, and Quebec, it is 18. Regardless of the minimum, you must meet the legal age requirement of your jurisdiction.

• Never gamble if you are under the legal age in your province or territory.
• Licensed operators are required to verify your age and identity — never attempt to bypass these checks.
• Keep your account credentials private and log out of devices shared with minors.
• Consider using parental control software (such as Net Nanny or similar tools) to block gambling content on devices used by young people.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, and it often develops gradually. Ask yourself honestly whether any of the following apply to you or someone you care about:

• Chasing losses — betting more to try to win back money you have lost
• Hiding or lying about how much time or money you spend gambling
• Gambling with money intended for rent, bills, groceries, or other essentials
• Borrowing money, selling possessions, or going into debt to fund gambling
• Feeling restless, irritable, or anxious when trying to cut down or stop
• Thinking about gambling constantly, even when doing other things
• Neglecting work, school, family, or social commitments because of gambling
• Using gambling to escape stress, loneliness, depression, or other problems
• Needing to bet larger amounts to feel the same excitement
• Repeatedly trying — and failing — to cut back or quit

If you answered "yes" to even one or two of these questions, it may be time to take a step back and talk to someone. Recognizing a problem early is a sign of strength, not weakness.

Self-Help Tools Available at Licensed Operators

Every reputable, licensed online betting site offers tools to help you stay in control. We strongly recommend setting these up before you start playing:

• Deposit Limits: Cap how much money you can deposit daily, weekly, or monthly.
• Loss Limits: Set a maximum amount you are willing to lose within a set period.
• Wagering/Stake Limits: Restrict the size of individual bets or total wagers.
• Session & Time Limits: Limit how long you can stay logged in and playing.
• Reality Checks: Receive on-screen reminders of how long you have been playing and how much you have spent.
• Cooling-Off Periods / Time-Outs: Take a short break (24 hours to several weeks) from your account.
• Self-Exclusion: Block yourself from gambling for a longer period (months to years), or permanently. In Canada, provincial self-exclusion programs are available — for example, through your provincial lottery/gaming corporation or iGaming Ontario's regulated market.
• Transaction Blocking: Many Canadian banks allow you to block gambling transactions on your cards — contact your bank to ask.

Support Organizations in Canada

If gambling is causing problems for you or someone you love, free, confidential help is available across Canada:

• Responsible Gambling Council (RGC) — An independent Canadian non-profit dedicated to problem gambling prevention. Visit www.responsiblegambling.org
• ConnexOntario — Free, confidential helpline for mental health, addiction, and problem gambling support in Ontario. Call 1-866-531-2600 (24/7).
• GamTalk — A Canadian online support community for people affected by problem gambling, available in English and French.
• Provincial helplines: Most provinces operate their own confidential gambling help lines (e.g., British Columbia: 1-888-795-6111; Quebec: 1-800-461-0140; Alberta: 1-866-332-2322). Check your provincial health or gaming authority website for details.
• Gamblers Anonymous — Peer-support meetings held across Canada. Visit www.gamblersanonymous.org

International Resources

If you are accessing this site from outside Canada, these organizations may help:

• United Kingdom: GamCare (www.gamcare.org.uk) and GamStop self-exclusion (www.gamstop.co.uk)
• Australia: Gambling Help Online (www.gamblinghelponline.org.au)
• United States: National Council on Problem Gambling (www.ncpgambling.org) — call or text 1-800-GAMBLER
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — free helpline 0800 1 37 27 00

If You Need Help, Reach Out Today

Admitting that gambling has become a problem takes courage — and it is the most important first step. Help is free, confidential, and available right now. If gambling is affecting your life, please contact one of the organizations above, speak to your doctor, or confide in someone you trust. You are not alone, and recovery is possible.

Remember: Only gamble with money you can afford to lose, set limits before you play, and never chase your losses. When the fun stops — stop.